Jo's Party House 
F.A.Q.

Q: Can I order a cake online?
A: At this time you cannot order a cake online, however you can look at pictures online to help you choose a design. You can place an order by calling us at (337) 433-5882 or (337) 436-6259.


Q: Do I need to make an appointment to place a cake order?
A: No, you may place an order during normal business hours Monday thru Friday 8am to 5pm. You can view photos on the website and on our facebook page. We recommend that you place an order at the shop on all custom cakes.


Q: Do you decorate wedding cakes?
A: We decorate small wedding cakes, normally 30 to 40 servings. Our pictures of wedding cakes are available





Q: Do you deliver?
A: Unfortunately, we do not offer delivery service. You may place an order by phone and we will custom make your order at your convenience





Q: How far in advance should I place an order?
A: All cake orders should be placed 1-2 weeks in advance. During holiday or graduation time it is best to place an order 3 weeks in advance.




Q: How should I store my cake?
A: Cakes should be stored at room temperature on a flat surface.





Q: Do you have anything sugar-free?
A: We do not have any sugar-free items. Please see a customer service representative regarding alternative options.




Q: Why haven’t I gotten a response to email or facebook?
A: We try to answer emails and facebook questions in a timely manner, however if you need an immediate answer you can call the shop at (337) 433-5882.


Q: What are your cake sizes and prices?
A: We have a variety of cake sizes and shapes. You can view our cake sizes under our menu. Pricing will be decided based on decoration on an individual basis.




Q: Who should I contact for donations?
A: The store manager can assist you with all donation requests. Donation forms are available on the website





Q: If I order more cupcakes does the price change?
A: Our cupcake prices remain the same affordable price when purchasing in any quantity.




Q: Do I have to pay a deposit when I order?
A: Upon placing your order we do not require a deposit. We do ask that all orders over 50 dollars be paid 48hr is advance of the date the cake is needed.



Q: Do you make cupcake cakes?
A: At this time we do not decorate cupcake cakes. We do have custom decorations for cupcakes.





Q: Do you have different cupcake sizes?
A: At this time we offer two sizes, standard and mini cupcakes.





Q: Do you ship?
A: Unfortunately, we do not offer shipping on our products. However, if you plan to travel with our cakes we will take precautionary measures to assist you with traveling with our cakes.



Q: Do you make shape cakes?
A: We bake 8X8, ¼ SHEET, ½ SHEET, 64 cut and 96 cut daily. We keep these cakes on hand. We do offer round cakes or shape cakes. We bake them per order to ensure fresh cakes.